Refund Policy

RASUTRIP WEBSOFT TECHNOLOGIES LLP is known for its transparent, fair, and user-friendly business policies. While cancellation and refund requests are rare, we have defined clear guidelines to ensure a smooth and hassle-free process whenever required.

Cancellation Policy

Clients may request cancellation or discontinuation of any service by following the process outlined below:

• Clients wishing to cancel a project or service must provide written notice at least one (1) month in advance.

• Sharing the reason for cancellation is appreciated, as it allows us the opportunity to address concerns and explore possible resolutions.

• If the client still decides to proceed with cancellation, the request will be accepted only after all outstanding dues are cleared.

• Any work completed up to the cancellation date will be billed accordingly.

Refund Policy

Refund eligibility varies depending on the nature of the service and project scope.

• No refund will be provided if the service is discontinued after 7 days from the start date.

• Refunds are not applicable for work already completed, delivered, or approved.

• Any violation of our Terms & Conditions will result in cancellation of the refund request.

• Payments made for third-party tools, APIs, licenses, or integrations are non-refundable.

Our team is always available to explain any policy-related queries in detail. We strongly recommend reviewing all Terms & Conditions before finalizing any service engagement to avoid misunderstandings in the future.